Melanie Marken was headed to her hotel to rest up for
a business meeting in Bloomington, Ind.,
last month when she made a discovery.
She was in the wrong Bloomington.
Marken's travel agent had mistakenly booked her on
a flight to Bloomington, Ill.
And she had to drive nearly five hours to make her meeting
in the Indiana city with the same name.
she landed in wrong place at the wrong time.
Even the most veteran of business travelers can inadvertently end up on the wrong flight — and in the wrong city. It's embarrassing, and even worse, it can foul up business meetings and potentially cost a company money.
Causes for a mix-up can range from the carelessness of a weary
traveler to a travel agent's error in booking a ticket to the wrong city,
Road Warriors and travel experts say.
"The traveler can e-mail a request for tickets to Philadelphia, for example,
and end up on a flight to Philadelphia, Miss., not the intended destination,"
says Kevin Mitchell, of the Business Travel Coalition. "Sure, there are opportunities
to catch such a mistake before leaving home or even at the airport.
However, sometimes a harried business traveler is operating on information overload,
or is just too tired to catch the error until an onboard announcement."
a business meeting in Bloomington, Ind.,
last month when she made a discovery.
She was in the wrong Bloomington.
Marken's travel agent had mistakenly booked her on
a flight to Bloomington, Ill.
And she had to drive nearly five hours to make her meeting
in the Indiana city with the same name.
she landed in wrong place at the wrong time.
Even the most veteran of business travelers can inadvertently end up on the wrong flight — and in the wrong city. It's embarrassing, and even worse, it can foul up business meetings and potentially cost a company money.
Causes for a mix-up can range from the carelessness of a weary
traveler to a travel agent's error in booking a ticket to the wrong city,
Road Warriors and travel experts say.
"The traveler can e-mail a request for tickets to Philadelphia, for example,
and end up on a flight to Philadelphia, Miss., not the intended destination,"
says Kevin Mitchell, of the Business Travel Coalition. "Sure, there are opportunities
to catch such a mistake before leaving home or even at the airport.
However, sometimes a harried business traveler is operating on information overload,
or is just too tired to catch the error until an onboard announcement."
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